2018 Impact Snapshot

4th June 2019

We’re excited to announce the release of our 2018 Impact Snapshot!

AMI worked with over over 8,700 individuals from 10 African countries who participated in 28 AMI programmes in 2018. Of these AMI participants, 71% were women.That brings our total reach to date through structured blended learning programmes to just over 26,600, including 22,000 entrepreneurs. 62,000 people in total have engaged with the AMI online platform, having downloaded over 1.14 million tools.

Read our latest impact snapshot to learn more about how training and development – when done right – can build skills, drive business performance, and positively impact managers & entrepreneurs across the continent.

Transforming Individuals

To date, AMI has reached over 26,600 people through our blended learning programmes
71% of our participants last year were women
97% of programme participants report that they apply what they learn at work
100% of CEOs/HR leads saw tangible performance improvements in their staff

Transforming organisations

AMI programmes lead to better company performance. 90% of clients said business improved after they ran an AMI learning programme with their employees
86% of these clients directly link these changes to AMI programmes

Empowering entrepreneurs & youth

99% of entrepreneurs in our SME programmes reported improved business performance after engaging with AMI
Over 60% reported increased revenue
More than 40% were able to create new jobs
All entrepreneurs linked the improvement in the performance of their businesses to AMI programmes

Leaders see beyond what is to create what might be

I wonder what it’s like to work in the Post Office. What set me wondering was fetching a parcel on 12 May, posted in London on 1 November last year. On the one hand I was impressed that it reached me after six and a half months of travel. No one stole it. It wasn’t buried in a storeroom and eventually destroyed. It reached its intended destination. I didn’t realise this was still possible with the SA Post Office.

Customer service is the manager’s responsibility

I heard of a rural hospital that closed its doors to visitors on Freedom Day. A public holiday affords workers a rare opportunity to visit their loved ones during the week. In this case a man travelled overnight to see his father, only to be turned away: “It’s a public holiday; we’re closed.”

Viva the little people who create jobs and serve their communities

Dunvegan, a suburb east of Johannesburg, is bisected by a road with two large traffic circles. The circles feature attractive, well-designed and lovingly maintained gardens. That is both welcome and surprising, as the local government is not particularly known for its public gardens.