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Learner Success Manager – SME

AMI enables ambitious businesses across Africa to thrive through practical tools and training. We equip entrepreneurs with tools to build their business, help companies train their teams, and run work readiness programmes for young people. Our programmes combine mobile tools with in-person workshops and on-the-job practice and support. AMI is expanding rapidly. We have raised investment, opened offices in Nairobi, Johannesburg, and Kigali, and trained over 35,000 people in over 36 African countries.

We are looking for a passionate and talented Learner Success Manager – SME to join us! As a Learner Success Manager, you’ll be responsible for supporting learners to thrive and achieve their learning outcomes. This role has a massive opportunity for growth with training within the Learner success team.

The Learner Success Manager – SME will report to the Lead, Learner Success: AMI Solutions. The AMI Solutions team works with development partners on exciting, pan-African projects that have been designed to reach entrepreneurs across the continent and support them to do business differently!

The successful candidate will specifically focus working with SMEs to support growth in their businesses. This is part of a large-scale academic research project, SME programme / engagement experience is preferred. The role will be based in Nairobi, Kenya.

The Learner Success Manager – SME should be a proactive and detail-oriented individual, passionate about engaging with learners and supporting them on their journey to growth! Strong project planning, communication skills and the ability to problem-solve (using feedback and data!) will set you up to thrive in this role.

Use this link to apply:https://bit.ly/3MoBwvz. Applications will be assessed on a rolling basis so kindly submit your application as soon as possible explaining why you would be suitable for this role.

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