Does being promoted to a management position suit you?
The second coaching letter in a series offered as part of AMI co-founder and chairman Jonathan Cook's regular columns in BusinessLIVE, responding to real questions managers in small or medium enterprises have asked.
Times like these demand that business leaders be coaches
At the best of times most of us need prompting to do the things we actually want to do. Most of us need a coach, mentor, engaged boss or patiently honest friend to nudge us to become what we could be at work.
African Management Institute and Mastercard Foundation award top performing entrepreneurs in Rwanda through the AMI Resilience Prize
The awardees have had impressive growth in their businesses, made an impact in their community, and shown remarkable resilience after completing one of AMI’s business programmes.
Leaders see beyond what is to create what might be
I wonder what it’s like to work in the Post Office. What set me wondering was fetching a parcel on 12 May, posted in London on 1 November last year. On the one hand I was impressed that it reached me after six and a half months of travel. No one stole it. It wasn’t buried in a storeroom and eventually destroyed. It reached its intended destination. I didn’t realise this was still possible with the SA Post Office.
Customer service is the manager’s responsibility
I heard of a rural hospital that closed its doors to visitors on Freedom Day. A public holiday affords workers a rare opportunity to visit their loved ones during the week. In this case a man travelled overnight to see his father, only to be turned away: “It’s a public holiday; we’re closed.”
Viva the little people who create jobs and serve their communities
Dunvegan, a suburb east of Johannesburg, is bisected by a road with two large traffic circles. The circles feature attractive, well-designed and lovingly maintained gardens. That is both welcome and surprising, as the local government is not particularly known for its public gardens.
Practising respect can counter workplace toxicity
Will Smith’s Oscar slap has generated a huge debate about toxic masculinity, with some decrying his hitting Chris Rock on stage as an example of how men are programmed socially to be violent, some supporting his courage in defending his wife, and others looking for re
African Management Institute and the Mastercard Foundation Launch Resilience Prize to Celebrate Entrepreneurs in Rwanda
The African Management Institute (Rwanda), in partnership with the Mastercard Foundation, has launched the AMI Resilience Prize to recognize and celebrate the resilience and impact of entrepreneurs who have completed AMI business programmes.
Turning chronic problems into acute challenges we can solve
Two years ago I wrote in this column that the entrepreneurial priority then was to save as many livelihoods as we could. “Many small businesses and gig workers face ruin in the coming weeks, with economic damage rivalling health threats; so our response should be as urgent as for the health threat.”
The District of Musanze partners with the African Management Institute (AMI) to strengthen entrepreneur business skills
African Management Institute programmes, offered through the Hanga Ahazaza initiative, focus on increasing employment opportunities for young people while expanding the hospitality and tourism sector in Rwanda.
African Management Institute Launches New Francophone Learning Programmes for Senegal and West Africa
The African Management Institute (AMI), the continent’s leader in business and management training, recently launched a new series of francophone learning programmes to support the growth of small enterprises and provide practical business skills development in Senegal and across francophone West Africa.
When Adversity Becomes an Opportunity: The Story of Lesengkeng Foods
Mzi Nduna, Director of Lesengkeng, a food business was heavily impacted by the COVID-19 pandemic. During this period, Mzi enrolled in AMI’s Survive To Thrive (S2T) programme, which was designed to empower MSMEs to overcome Covid-related challenges.